Instructions for an exchange

Choose the product that you will be exchanging it must be the same value, if you have a surplus this amount must be covered before the product leaves our facilities.


      You will need to fill out the form below.

Atención: Los campos marcados con * son obligatorios.

In the next 24 hours you will receive a return label.


In a period of 2 to 4 business days after receiving the item in our warehouse you will then receive the item requested to be exchanged at your home.

Calle Hidalgo #25, La Venta Del Astillero, Zapopan, Jalisco, México.

Contáctenos / Contact us
Tel / Ph +52 1 (33) 31 51 1468







Información General




Horario de atención al cliente

Costumer service hours

Lunes -  Viernes / Monday - Friday
10 am a / to 6 pm
Sábado / Saturday
10 am a / to 2 pm.
Hora del centro de México.

Mexico city time.

Some sections and functions on the website are predetermined in Spanish, if you have any questions or doubts please contact us and be able to assist you.